lordomat

gothick_matt

Matt's LiveJournal

Random ramblings of a programmer, photographer, journalist and runner


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lordomat
gothick_matt

Lloyds TSB

"We've noticed that our records show we cannot keep in touch with you about upgrading your account or other products and special offers that could benefit you financially..."

Gah! Can't they take the bloody hint? I've told them I don't want to have spam posted to me, and I've ignored the last three of these sodding letters.

I'm guessing they simply don't have a list for opting out of the "we notice you've opted out" letters.

I know it's only a little thing, but I really wish they'd get a bloody clue. The last time they kept sending me crap I didn't want -- those annoying credit card "cheques" -- I complained several times, then finally cancelled the credit card because it seemed the only way of stopping them. I'm with Mint now, who don't send me credit card cheques, advertising, or pleas for me to change my mind about the advertising.

Now, I'm not going to move bank accounts because of something like this, but it's certainly putting me off buying any extra products from Lloyds. Especially as it's my bloody money they're using to print and post this crap to me both as a customer, and now as a taxpayer...

Okay, rant over. Sorry.

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What is the position of the TPS about organisations writing to you repeatedly to tell you you're not letting them write to you I wonder?

(Deleted comment)
Dear Mr Lloyds,

In accordance with section 11 of the Data Protection Act 1998, I hereby irrevocably revoke all permissions granted for you to contact me on any matter related to direct marketing activities in any form whether it is by telephone, fax, email, letter, telex or any other means of communication either existent or to be invented. For the avoidance of doubt this includes communications asking if I wish to review my marketing preferences, upgrade my existing products or be supplied with new ones. I also withdraw any permission to cross-sell products and services when I contact you for any reason. Failure to comply with this request will result in the matter being reported to the Information Commissioner's Office and possible sanctions which may involve fines or prison sentences.

Oh, and your TV advertising has been rubbish since you bought the TSB bank.

I usually write when I've got something to complain about. Harder to ignore a letter than an email or a phone call.

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