Matt Gibson (gothick_matt) wrote,
Matt Gibson
gothick_matt
  • Music: SpoolCast: Reviewing Mental Models with Indi Young - User Interface Engineering

Quaint

I just got a letter from a local jeweller's chain[1] giving me an estimate for a repair I want done. So I called them up. I got through in a couple of rings[2] -- but no, I can't give them the go-ahead over the phone; I actually have to tear off the strip from the bottom of the letter and send it back to them. In an era where I can arrange a mortgage or book a round-the-world holiday over the phone, this seems just a tad old-fashioned.

I wonder if they'll accept biro on this repair authorisation slip, or if I should sharpen my quill...


[1] No pun intended
[2] Really, no pun intended.
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